Pay e-Cheque - FAQs

You can simply enter the bill information and upload e-Cheques on this portal to settle government bills or fees.

You can pay the following government bills through this portal:

• General Demand Notes
• Demand for Rates and/or Government Rent
• Water Bills
• Tax Demand Notes
• Business Registration Fees
• Purchase of Tax Reserve Certificates
• Stamp Duties
• Court Fees
• Interest on Judgment Debts
• Government Student Loan Repayment
• Government Rent Demand Notes
• Market Stall Rent
• Waste Disposal / Transfer Demand Notes
• Waste Disposal / Transfer Deposit Demand Notes
• Chemical / Clinical Waste Demand Notes

Yes, you can use one e-Cheque to settle a maximum of 20 General Demand Notes or 20 government bills under the same bill type of a department at one time.

e-Cheques should be denominated in Hong Kong dollars and made payable to The Government of the HKSAR. Post-dated or expired e-Cheques will not be accepted. An e-Cheque is regarded as expired if it is issued more than 6 months ago. Duplicate presentation of the same e-Cheque is not allowed.

If the e-Cheque has been presented before, you cannot use it again. You must create a fresh e-Cheque from your bank to make your bill payment.

Payment transactions completed before midnight on the due date will be regarded as on time.

e-Cheques received at or before the cut-off time will be transferred to the bank for presentation on the same day. Any e-Cheque collected after the cut-off time will be processed on the next business day.

After confirming all the payment information submitted, you will be led to an acknowledgement page showing a unique acknowledgement reference number and the payment details, which can be saved or printed out for record purposes.

Please note that your payment is valid only when your e-Cheque is honoured on the first presentation to the Government’s designated bank.

You can contact the GovHK Help Desk at (852) 183 5500 or the help desk of the corresponding bill-issuing department for assistance, and quote your acknowledgement reference number.

Please refer to the following link:

System Requirements for GovHK Online Services

Besides, please also note the following:

(1) If you are using Android or iOS operating system, e-Cheques should be placed in temporary storage (e.g. cloud storage or file manager app) beforehand for uploading to the “Pay e-Cheque” portal.

(2) Android browsers behave differently on mobile devices of different brands, and even different models of the same brand. If you encounter problems in accessing the “Pay e-Cheque” portal on your Android device, please try installing the Chrome browser on your mobile device and access the “Pay e-Cheque” portal using Chrome.

e-Cheques carry stringent security features. Any modifications made to the files will render them invalid.

A valid e-Cheque must be issued in the Portable Document Format (PDF) bearing the digital signatures of the payer and the paying bank through Internet banking services. For the list of e-Cheque issuing banks, you may refer to the file published by the Hong Kong Interbank Clearing Limited.

The PDF file must be downloaded and saved on a computer first before the upload. An e-Cheque will become invalid if it has been saved or modified with a PDF viewer / editor software. Please note that some browsers will display the file automatically by opening a PDF viewer / editor software after the download. If the user clicks the “Save” button after viewing the content, the e-Cheque will be rendered invalid.

When the system shows that your e-Cheque is invalid, you must download the file again from your e-Cheque issuing bank and upload it to the “Pay e-Cheque” portal.